Senior Technical Business Analyst

18 hours ago

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AAXIS

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Commerce Technology • Strategic Consulting • Visual & UX Design • Conversion Optimization • Oracle Commerce Managed Services

501 - 1000 employees

🏢 Enterprise

📡 Telecommunications

Description

• Collaborate with a multitude of stakeholders to understand business objectives, processes, and requirements. • Work with cross-functional team facilitating requirements gathering sessions, workshops, and interviews to elicit and document business and system requirements. • Analyze detailed system factors, including input/output requirements, information and process flow, data, integration, controls, security, and performance needs. • Lead business and IT teams in the analysis, design, development, and implementation (set-up, testing, support, training, and improvements) of systems. • Conduct impact analysis and feasibility studies for proposed system changes or enhancements. • Work closely with the development team to ensure accurate and comprehensive understanding of requirements during the development process. • Conduct a thorough analysis of existing systems, workflows, and data to identify areas for improvement and optimization. • Create and maintain documentation, including use cases, user stories, process flows, and data models. • Collaborate with the engineering team, quality assurance teams, and the functional delivery manager (FDM) to ensure that user stories and changes are delivered to production with appropriate coordination and training. • Facilitate agile ceremonies and partner with product owner(s) applying basic agile practices. • Create testing artifacts and lead functional testing, validation, and acceptance of the system. • Perform user acceptance testing (UAT) to validate system functionality and ensure alignment with business requirements. • Provide training and support to end-users during system implementation and post-implementation phases. • Stay up to date with industry trends, best practices, and emerging technologies to continually enhance your skills and knowledge. • Effective communication and collaboration in formal/informal settings including strong presentation skills. • Provide mentorship and guidance to junior-level associates/team members.

Requirements

• Bachelor’s degree in computer science. • Proven experience as a Business Systems Analyst or similar role. • Strong understanding of business analysis principles, methodologies, and best practices. • Solid knowledge of software development life cycle (SDLC) and agile methodologies. • Experience in gathering, and documenting business and system requirements. • Proficiency in creating use cases, user stories, process flows, and data models. • Excellent analytical and problem-solving skills with keen attention to detail. • Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. • Ability to communicate effectively to both technical and non-technical audiences in written and non-written format. • Detail-oriented, proactive, creative, efficient, and an active listener with the ability to coordinate and prioritize work. • Ability to work independently and manage multiple projects simultaneously. • Basic understanding of the UI/UX concepts and technologies (HTML5, CSS, Usability). • Experience in e-commerce implementations (B2B/B2C) or complex software development involving Front End and Back End. • Consultative approach driving the customer in a continuous improvement process during the complete project cycle.