Care Technical Support Internship
Yesterday
Description
•Learning and taking part in a team of Remote Care Technical Support Specialists (RCTSSs) •Provide remotely the clinical and technical guidance on the use and operation of Abbott CRM products to patients •Support services in the field of Remote Patient Monitoring and CRM devices •Provide technical information to customers in response to inquiries/report from the field •Provide education and product training to in-house personnel •Assist in presentations of educational material for new product training •Maintaining positive and cooperative communication with employees, customers, contractors, and vendors •Perform other related duties as assigned •Complies with U.S. Food and Drug Administration (FDA) and local regulations
Requirements
•Studies Customer Service/Care, Communications, Marketing, Patient or Medical support, Technical Services, would be preferred, or similar position •Interested in Customer Service representative or Remote Support specialist in our industry or equivalent •Successfully engages with different types of stakeholder •Comfortable on phone and email communications •Excellent verbal and written communication skills in Spanish, English fluently •Good experience in use of Microsoft Office Pack tools and softwares •Ability to work effectively within a team in a fast-paced changing environment •Mandatory to sign an University or Business School Agreement for the internship. •Fulltime availability.
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