Absolute Security
Absolute Security is a leading provider of self-healing, intelligent security solutions designed to protect businesses in a digital landscape. With a focus on endpoint security, device management, and network access, Absolute Security offers a range of products such as Absolute Control, Absolute Resilience, and Secure Access solutions. These products are built to enhance device and application health, secure access to cloud apps, and enable comprehensive threat protection across web, cloud, and private applications. Absolute Security serves various industries, including education, finance, government, healthcare, and transportation, helping organizations maintain compliance, reduce vulnerabilities, and maximize productivity.
Endpoint Security • Endpoint Visibility • Self-healing Endpoint • Data Risk Management • IT Asset Management
Customer Service Representative
March 31
Absolute Security
Absolute Security is a leading provider of self-healing, intelligent security solutions designed to protect businesses in a digital landscape. With a focus on endpoint security, device management, and network access, Absolute Security offers a range of products such as Absolute Control, Absolute Resilience, and Secure Access solutions. These products are built to enhance device and application health, secure access to cloud apps, and enable comprehensive threat protection across web, cloud, and private applications. Absolute Security serves various industries, including education, finance, government, healthcare, and transportation, helping organizations maintain compliance, reduce vulnerabilities, and maximize productivity.
Endpoint Security • Endpoint Visibility • Self-healing Endpoint • Data Risk Management • IT Asset Management
📋 Description
• Resolve customer issues related to platform access, licensing, and product entitlements. • Execute functions on behalf of customers within their management console. • Respond to customer feedback and engage with customers. • Resolve other customer issues as needed.
🎯 Requirements
• Outstanding customer service skills in English. • Experience with CRM systems, preferably Salesforce.com. • Excellent organizational and communication skills. • Proven problem-solving abilities. • Strong attention to detail. • Ability to work independently and within teams. • Technical aptitude for software tools. • Experience with B2B SaaS organizations preferred.
🏖️ Benefits
• Annual bonus program may be eligible for permanent employees.
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🇨🇦 Canada – Remote
💵 CAD79.3k - CAD126.7k / year
💰 Series C on 1995-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
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