December 7
• Responsible for project scoping documentation such as Business Requirement Documents, User Stories, Storyboards, Service Blueprints, and Process Flows. • This role allows you to work closely with department heads in very early stages of the project involving feasibility studies and discovery. • Managing multiple projects simultaneously and handling interdepartmental workflows. • Collaborate with cross-functional teams to gather requirements and scope projects and features comprehensively. • Build a strong understanding and become an expert in the tools used and the in-house products. • Responsible for User Acceptance Testing and other ad-hoc tasks as required to support the organization.
• Experience required to +3 years in medium to large projects as a Functional or Technical Business Analyst. • Proven track record in communicating requirements both verbally and through user stories, with logical and clear acceptance criteria that are easily understood by developers, testers and other stakeholders. • Experience in integration projects requiring comprehensive knowledge of APIs, webhooks and the ability to manage multiple internal and external stakeholders. • Excellent interpersonal skills to work across different teams with competing interests and priorities and the ability to get things done in a high-pressure, fast-paced environment. • Platform experience will be highly regarded: Jira, Confluence, Trello, Monday, Miro and Slack. • Savvy users of mobile phone applications and experience in this space will be preferred.
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