Patient Services Administrator
8 hours ago
Description
• Support in the patient administration processes, which will include booking appointments. • Contact patients, take incoming telephone calls, and ensure patient satisfaction. • Carry out all administrative tasks which link to full pathway patient management and the day-to-day operations of the Virtual Outpatient Business Unit. • Manage administrative pathways in line with the Virtual Outpatient SOP for the service, escalating issues in a timely manner where required. • Attend business unit and group training sessions, to build knowledge and capabilities, to aid the growth of the Business Unit.
Requirements
• Previous experience working within administration in a healthcare setting • Strong IT skills including MS Office applications • Knowledge/experience of patient referrals
Benefits
• Opportunities to enhance your experience and skillset by moving across the global organisation • Flexible working model with opportunities to work from home • Annual performance bonus scheme • Workplace pension scheme • Gym Flex – discounted gym memberships UK wide • Discounted Tastecard membership • Reward Portal, offering discounts on shops, restaurants and bars • Cycle to Work scheme • Health Assessments and Dental Insurance • Life Assurance and Critical Illness Cover
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