Remote Over-the-phone Interpreter - Punjabi
4 days ago
🇺🇸 United States – Remote
💵 $30 - $35 / hour
⏳ Contract/Temporary
🟢 Junior
🌎 Translator
🚫👨🎓 No degree required
Description
• Responsible for providing consecutive interpretation services from an at-home office in the US for Federal Governments • Perform accurate and clear interpretation • Communicate and convey ideas effectively • Provide excellent customer service • Provide the highest level of quality, accuracy, completeness, and customer service during each interpreting session • Meet all of the interpreter quality standards outlined by Accent on Languages and professional associations • Have a continual learning mindset; continue to expand professional knowledge and vocabulary to improve service to our customers • Take feedback well; receive and respond to feedback in a timely and effective manner • Complete all the required training, mentorship, and coaching • Keep all interpreter sessions and related information strictly confidential • Ability to handle interpreting sessions that last for 2-4 hours
Requirements
• Professional proficiency and experience in over-the-phone interpretation required • A minimum of 6 months of previous interpretation or relevant experience required • Ability to pass a language assessment of relevant terminology • Documented completion of a language proficiency interview/assessment preferred for languages of lesser diffusion • Ability to communicate effectively across cultures • Ability to use multiple software and phone systems simultaneously required • Ability to sit and interpret over-the-phone for extended periods required • Ability to concentrate and take effective notes in a fast-paced work environment required • Current or previous government clearance preferred • Experience in and familiarity with the government space strongly preferred • A high school diploma, GED or equivalent; a four-year college degree preferred • Recognized certification in language interpretation (legal or community) preferred
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