Senior Manager - Clinician Strategy & Analytics

April 9

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

👔 Manager

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Access TeleCare

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Access TeleCare is the largest provider of acute specialty telemedicine services in the United States, serving over 216 million people across nearly 15,000 zip codes. The company partners with hospitals and healthcare systems to deliver clinically excellent telemedicine programs in various specialties, including behavioral health, neurology, cardiology, and infectious disease. Access TeleCare integrates advanced technology with dedicated pools of licensed specialty physicians to enhance patient care and streamline clinical operations, bridging the gap between virtual and bedside care.

Neurology • Psychiatry • Critical Care • telemedicine • telehealth

501 - 1000 employees

Founded 2004

⚕️ Healthcare Insurance

📡 Telecommunications

📋 Description

• Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. • The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. • Reporting to the Senior Vice President of Specialty Services, the Sr. Manager, Clinician Strategy and Analytics role will be responsible for the oversight and optimization of provider scheduling processes, ensuring alignment with business needs through analysis, operational goals, and service level agreements (SLAs). • A successful applicant will act as a liaison between clinical operations, providers and oversee the Clinical Provisioning team. • Manage the key drivers and assumptions surrounding physician productivity, scheduled hours, supply and demand, contribution margin, and service levels. • Function as a co-liaison along with the Practice Administrators to the Consult Coordination Center (CCC) management team to ensure that the full scope of service delivery is considered from a scheduling perspective. • Pro-actively identify gaps and play the hub for the BU enabling quicker more efficient decision making. • Monitor, analyze trends, provide reports and implement actions to improve personnel staffing patterns, service quality and/or productivity performance. • Identify performance improvement opportunities with facilities and partners and other BU leaders to translate into realized efficiencies. • Research outliers and identify root causes of trends recognized in data analysis and reports. • Work with BU Practice Administrators and internal analysts to provide feedback to Sales, Client Services, and Legal regarding the ability to take on additional demand at the state and facility level. • Collaborate with the Practice Administrators to influence, develop, and communicate strategies that drive superior performance and outcomes.

🎯 Requirements

• Bachelor’s degree in business administration, Health Care Administration, or equivalent • 5 years’ experience within a healthcare environment preferred • Previous healthcare managerial experience • Strong analytical skills and comfort with financial analysis and modeling skills in Excel, with the ability to effectively communicate insights • Deep understanding of scheduling efficiency drivers and the ability to present data-driven recommendations • Ability to articulate deficiencies in the schedule using data driven rationale • Exceptional organizational skills, with the ability to manage multiple tasks and prioritize effectively. • Outstanding facilitation, collaboration, and influencing skills • Effective interpersonal and strong presentation aptitude • Trustworthy with high integrity, and the ability to maintain appropriate confidentiality • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks, seamlessly with excellent attention to detail • Work collaboratively with management and employees to complete job duties and responsibilities • Demonstrated proficiency with Microsoft office programs (especially Excel), communication, and collaboration tools in various operating systems • Handle problems consisting of multiple variables in an organized manner • Proactive and results-driven mindset, with the ability to take initiative, anticipate challenges, and drive projects to completion with minimal supervision. • Strong sense of ownership and accountability, demonstrating a commitment to delivering high-quality outcomes and continuously seeking opportunities for improvement • Ability to thrive in a high growth, remote, and fast paced organization. • Must be able to remain in a stationary position 50% of the time

🏖️ Benefits

• Remote Work • Health Insurance (Medical, Dental, Vision) • Health Savings Account • Flexible Spending (Medical and Dependent Care) • Employer Paid Life and AD&D (Supplemental available) • Flexible Vacation Policy, Wellness Days, and Paid Holidays