Principal Salesforce Administrator

October 11

Apply Now

Receive Emails with Similar Jobs

Acquia

WebsiteLinkedInAll Job Openings

Open Source Social Business Software • Technical Support & Expert Consulting for Drupal • Fully-Managed Drupal Cloud Hosting for Enterprises • Drupal Software-as-a-Service • Digital Experience Platform

1001 - 5000

💰 Secondary Market on 2018-08

Description

• Acquia is seeking a Principal Salesforce Administrator to join the Enterprise Business Systems Team in the Information Technology department. • This position will play a pivotal role in continuing to enhance the Salesforce experience of Acquia’s users. • You will serve as a subject matter expert and systems administrator for Salesforce. • Be responsible for the day-to-day configurations, support, maintenance and improvement of Salesforce. • Manage new and existing Salesforce integrations. • Work closely with functional leaders to translate business needs into a recommended design for development. • Implement declarative development solutions to meet business user requirements; work with development team as needed to implement code solutions. • Log, track, prioritize, manage and document issues, bugs, enhancement and feature requests in ticketing system. • Work closely with team members to share best practices, lessons learned, solution details, etc. to help continue growing the team’s knowledge of Salesforce.

Requirements

• 7+ years of experience working as a Salesforce Administrator • Salesforce Advanced Administrator Certification • Salesforce Service Cloud Consultant Certification • Experience supporting, designing, and developing Salesforce in an enterprise environment • Proven track record of understanding complex business requirements • Experience troubleshooting and implementing automations such as process builder and flow • Understanding of CPQ, products and price books • Experience integrating and configuring managed packages and API integrations such as Intacct, Gainsight, Conga, Mavenlink, etc. • Ability to support stakeholders throughout the software development lifecycle • Ability to create test scripts for User Acceptance Testing (UAT) as new features are deployed • Understanding of deployment best practices, including documenting user acceptance tests/sign offs to ensure the quality of developed solutions prior to production deployment • Deep understanding of business processes as they relate to the Salesforce application • Comfortable with APEX code (our goal is to have minimal APEX used) • Background in consulting is a plus