Acquia
Open Source Social Business Software • Technical Support & Expert Consulting for Drupal • Fully-Managed Drupal Cloud Hosting for Enterprises • Drupal Software-as-a-Service • Digital Experience Platform
Senior Manager - Partner Operations
Yesterday
Acquia
Open Source Social Business Software • Technical Support & Expert Consulting for Drupal • Fully-Managed Drupal Cloud Hosting for Enterprises • Drupal Software-as-a-Service • Digital Experience Platform
Description
• Senior Manager, Partner Operations will support our partners broadly across the team on operational tasks & partnership oversight related to contract onboarding, marketing approvals, deal registration and task management for deeper partner engagements. • Provide program oversight, support and leadership working closely with our sales leaders and our partners to drive our GTM initiatives. • Drive business-critical initiatives to improve the performance and efficiency of the Acquia teams across all global regions and provide vital sales metrics insights, in-depth business analytics, and structured recommendations to the leadership team. • Work closely with VP/executive level stakeholders across global and regional operating units to define and implement Acquia’s strategic priorities for the partner ecosystem. • Play a pivotal role in the implementation and execution of cross-functional projects impacting the company's most strategic partnerships. • Support sales and partners in providing cross-functional visibility into partner deal execution and coordinating demos and other logistics for larger engagements as needed. • Conduct research and provide value-added, data-supported recommendations for strategic growth initiatives. • Responsible for partner onboarding & enablement of Acquia's tools and solutions. • Where needed, work with BD & Legal to ensure proper execution of agreements. • Support end-to-end process of partner payments, including creating Purchase Orders and validating invoices. • Help track and communicate project status and progress. • Manage partner operations rhythms across forecast & pipeline, demand generation, consumption metrics modeling, and leadership business reviews (QBRs). • Provide effective analytics and data-driven insights on partner performance, benchmarks, and tracking of critical KPIs. • Analyze the team's performance data, proactively review and identify leading and lagging indicators, and create multi-level dashboards to improve efficiency and profitability. • Cultivate relationships with cross-functional teams and collaborate effectively with other organizations (Product, Sales, Finance, Marketing). • Become a trusted advisor to the entire leadership team & our partners.
Requirements
• 5+ years of program or project management experience in Go-To-Market analytics, Sales and/or Partner Strategy & Operations. • Strong understanding of partner ecosystem strategy, operations, management, planning, and analysis in the enterprise software and open source industry. • Strong organizational skills with the ability to manage multiple projects simultaneously, set transparent expectations with stakeholders, and agilely respond to shifting priorities. • Experience with Salesforce.com CRM functionalities/process and advanced modeling skills with Excel / g-sheets required. • Excellent communicator with proven ability to convey ideas and information in written and verbal form to a variety of audiences. • Endless curiosity and a desire to dive deeper into understanding the business. • Ability to demonstrate diplomatic and solution-oriented interpersonal skills with colleagues and other partners. • Strong attention to detail and organizational skills. • Ability to distill complex problems, assess multiple viewpoints, and recommend a path forward.
Apply Now