Implementation Engineer - I

March 1

Apply Now

Receive Emails with Similar Jobs

ActiveProspect

WebsiteLinkedInAll Job Openings

ActiveProspect is a technology company specializing in consent-based marketing solutions that help businesses streamline their lead-buying processes. Their platform focuses on acquiring qualified prospects, protecting against litigation risk through documented proof of consent, and enhancing lead quality. ActiveProspect's key products include TrustedForm for independent lead certification and legal compliance, LeadConduit for optimizing lead acquisition, and LeadsBridge for automating workflows. The company serves industries such as insurance, financial services, home services, and more, providing tools for marketers to acquire leads at scale while ensuring compliance with legal standards like TCPA. With over 20 years in the industry, ActiveProspect brings transparency and trust to online lead generation.

Internet lead validation • lead delivery • tracking and reporting

51 - 200 employees

Founded 2015

📋 Compliance

💰 Series A on 2020-04

📋 Description

• ActiveProspect is seeking an Implementation Engineer I to join our growing Customer Experience team. • This is both a technical individual contributor and a client-facing role. • You’ll be expected to have a technical understanding of modern web pages (HTML/JavaScript/CSS) and API integrations to successfully lead customer onboardings. • You will be a foundational member of the Customer Experience team, working closely with Sales, Client Success Managers, Support Engineers, and clients. • This person will be proficient in using our suite of products to efficiently problem-solve technical questions both pre- and post-sale to create best practices and implement our ActiveProspect platform for new clients. • You will become the "go-to" person for the implementation process and questions about how our products work. • This is a demanding role that requires exceptional client relationship management, project management, communication, and technical skills.

🎯 Requirements

• 3+ years experience in SaaS • 3+ years experience in Sales Engineering or Implementation Management • Strong interpersonal skills, a team player who is comfortable working with executive stakeholders and technical teams to negotiate priorities and resolve issues. • Ability to read and understand modern web pages at the HTML/JavaScript/CSS level • Familiarity with common web protocols (HTTP, FTP) • Ability to learn quickly; become an expert with our products and the supporting technology • Outstanding problem-solving skills and attention to detail; must be able to think creatively about issues to find a resolution • Able to work well with technical and non-technical team members at various levels ranging from clients, sales, support to development • Highly organized and able to prioritize competing deliverables • Excellent customer service, presentation, and writing skills • Experience or proven ability to conduct training of software products • Positive, self-starter attitude and desire to exceed client expectations at every opportunity • Attention to detail and absolute focus on the quality of work • Experience with Salesforce, Monday and Google Workspace are a plus • Experience in the lead generation industry is also a plus

🏖️ Benefits

• A collaborative work environment with the freedom and opportunities of a startup culture • A global, remote-first company that encourages occasional team get-togethers • Life and work balance • Flexible vacation time • Retirement plan matching up to 3% of your salary • Varied options for health, dental, vision, disability and life insurance