HRIS Analyst - ServiceNow Backend

6 days ago

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Acuity

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Acuity is a market-leading industrial technology company that focuses on solving problems related to spaces and lighting through innovative products and services. With two main segments, Acuity Brands Lighting and Acuity Intelligent Spaces, the company designs and manufactures comprehensive solutions including lighting, controls, and building management systems. Acuity is committed to long-term growth through the deployment of capital, technological advancements, and sustainability efforts, operating across North America, Europe, and Asia.

Lighting Fixtures • Lighting Controls • Lighting Solutions • Technology • IoT

10,000+ employees

🔧 Hardware

⚡ Energy

🤖 Artificial Intelligence

📋 Description

•Acuity Brands is a leading industrial technology company focused on sustainable technology. •Responsible for managing and optimizing the ServiceNow HRSD platform. •Ensure optimal system performance, user adoption, and continuous improvement of the platform. •Collaborate with HR and IT teams to gather requirements and implement tailored solutions. •Administer, configure, and maintain the ServiceNow HRSD platform to support HR operations. •Manage HR service catalog items and create HR service delivery solutions. •Stay updated on best practices, new features, and industry trends.

🎯 Requirements

•Bachelors’ degree •ServiceNow Certified Systems Administrator (CSA) certification preferred •At least 5 years of experience in related field •At least 3 years of Service Now, HRSD or Service Now Platform experience in an enterprise environment preferred •Proven experience administering and supporting ServiceNow HRSD or ServiceNow platform in an enterprise environment •Strong understanding of user roles, permissions, and data security within ServiceNow •Experience with scripting in ServiceNow (e.g., Business Rules, Client Scripts, UI Actions) and using ServiceNow Studio •Proficiency in JavaScript, HTML, CSS, and other web technologies •Experience with integrations between ServiceNow and third-party systems •Experience with other HR software platforms and applications •Excellent problem-solving skills and attention to detail •Strong communication and interpersonal skills •Experience working with HR teams to develop workflows and optimize HR service processes •Strong technical knowledge of ServiceNow configuration, including Service Catalog, HR Case Management, and Knowledge Management •Familiarity with ITIL processes, HR service delivery best practices, and the HRSD lifecycle •Ability to troubleshoot and resolve issues effectively, with attention to detail •Strong project management and organizational skills and familiarity with Agile methodologies