DevOps Engineer

5 days ago

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Ada

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We make customer service extraordinary for everyone.

Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots

201 - 500

Description

• Create and support scalable and highly reliable software systems to support our growth. • Collaborate with product and engineering teams to incorporate reliability into product and feature requirements. • Continuous analysis of the existing infrastructure from the reliability perspective, centered around removing performance bottlenecks, optimizing the infrastructure, the toolkit, and the workflows involved in running it. • Support various developer tools and processes (deployments, infrastructure management, among others). • Work with engineering teams to troubleshoot core infrastructure issues and support teams as a consulted entity for service specific infrastructure needs. • Implement DevOps solutions across cloud infrastructure, infrastructure as code, deployments, and platform abstractions. • Participate in an on-call rotation for the services the team owns, triaging and addressing production issues.

Requirements

• 3+ years of experience in DevOps, Site Reliability Engineering (SRE), or platform teams. • Strong motivation and experience in using automation to reduce operational toil for both the DevOps and product engineering teams. • Hands-on experience managing and scaling data infrastructure. • Hands-on experience with containers and distributed computing platforms like Kubernetes. • Experience creating and supporting cloud-based systems at scale, with a strong emphasis on Infrastructure as Code (IaC). • Strong understanding of a server-side programming language (proficient in one or more of the following languages/tools: Python, and/or bash scripting). • Experience handling on-call responsibilities for production services. • Experience managing critical production infrastructure, ensuring reliability and uptime, with a customer-first approach to operational safety. • Good understanding of DevOps concepts and best practices.

Benefits

• Competitive salary and generous stock option plan • Unlimited vacation • Wellness account • Extended health coverage • Dental/optical/travel insurance • Life insurance • Employee and family assistance plan