Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots
201 - 500
September 17
Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots
201 - 500
• Following cloud-based architectures that meet availability, scalability, and security requirements • Partner with security engineers to develop plans and automation to respond urgently and safely to new risks and vulnerabilities • Ensure High Availability and execute Disaster Recovery tests • Implement OS tuning, optimization, and system requirements for vertical/horizontal scaling • Support the critical infrastructure (compute, data, LLMs) used to operate Ada’s product • Implementation and management of AWS infrastructure components such as VPCs, EC2, S3, EKS, CloudFront, etc with a focus on security • Identify bottlenecks, opportunities for optimization, and capacity demands • Applies a strong understanding of security principles, practices, and technologies in order to maintain and improve upon Ada’s overall security posture within engineering • Participates as a primary operator or administrator of select systems and tools relevant to Ada’s security operations (e.g. AWS WAF, CrowdStrike, CloudFlare Zero Trust, etc.) • Participates as a primary contributor to the detection and remediation of infrastructure-related security issues, including both event-driven engagements and configuration improvements • Participates as a primary contributor to project work relevant to improving Ada’s overall security posture • Participates as a supporting contributor to various routine security functions (e.g. vulnerability disclosure program triaging, vulnerability remediation, incident response, etc.) • Acts as a security champion within Ada, promoting a culture of security within the organization and empowering individuals to adhere to best practices • Builds functional relationships and collaborates with a limited set of internal and external stakeholders in order to collaborate on engagements resulting in improved security practices and outcomes • Participates in an on-call rotation enabling 24/7/365 incident response • Contribute and help lead the design of a foundational, cross-cutting platform to support our engineering organization • Working closely with the security team to implement and monitor the security of cloud and application environments • Serve as an indirect member of the security team, spearheading engineering efforts related to the development, deployment, maintenance, and improvement of security-related infrastructure and processes • Continuously drive improvements in areas like performance, automation, quality, monitoring, and reliability of platforms • Participating in an on-call rotation for the services the team owns, triaging and addressing production issues
• 4+ years of experience in SRE/DevOps/Infrastructure engineering • 4+ years of experience in security operations or security engineering • 2+ years of experience in a cloud environment • Strong technical leadership skills • Experience with deploying and securing modern cloud infrastructure environments and adjacent tooling (AWS, Azure, MongoDB, Terraform, Kubernetes, GitOps) • Hands-on Configuration Management experience with production environments • Familiarity with containers, bash, Linux, Kubernetes, and Infrastructure-as-Code principles • Strong motivation and experience to apply automation to reduce operational toil for security and engineering teams • Demonstrated security knowledge (e.g. CCSP, AWS Certified Security – Specialty)
• Competitive salary and generous stock option plan • Unlimited vacation • Wellness account • Extended health coverage • Dental/optical/travel insurance • Life insurance • Employee and family assistance plan
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