Professional Services Consultant

November 22

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Logo of Ada

Ada

Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots

201 - 500 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

Description

• Ada is an AI customer experience platform that automates customer inquiries. • As a Consultant, you will lead implementations and support account teams. • Drive ongoing process improvements and enhance customer experiences through automation.

Requirements

• 3 years of professional services or technology consulting experience, with a passion for implementing technology. • Excellent communicator with a proven track record of helping customers meet their business objectives through effective application of technology. • Working knowledge of APIs and a fundamental understanding of SaaS platforms represented in Ada’s partner ecosystem (e.g. Shopify, Salesforce, Zendesk, etc.), is an asset. • Experience working and collaborating with Engineering and Product teams, to provide ongoing feedback on how a product is being used and how it can be improved. • Reliable and resilient team player who can adjust to new challenges to deliver on your commitments in a fast-paced environment.

Benefits

• Competitive salary and generous stock option plan • Unlimited vacation • Wellness account • Extended health coverage • Dental/optical/travel insurance • Life insurance • Employee and family assistance plan

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