Junior Salesforce Administrator
September 16
Description
• Assist in the daily administration and support of Salesforce, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, validations etc. • Provide first-line troubleshooting and support for Salesforce users, responding to helpdesk tickets and resolving issues promptly. • Work closely with senior administrators/ architects and developers to implement changes or enhancements to the Salesforce platform which includes both build and quality assurance activities. • Maintain data quality and integrity within Salesforce through regular data audits and cleansing. • Develop and deliver training materials and sessions to new or existing Salesforce users. • Stay updated with Salesforce releases and new features, and assist in the implementation of relevant updates. • Create and manage reports and dashboards • Participate in project meetings and contribute to the planning and execution of Salesforce projects.
Requirements
• 1-2 years of experience as a Salesforce Administrator. • Required Salesforce Administrator certifications include: • Salesforce Administrator • Salesforce Platform App Builder • Salesforce Service Cloud • Exposure to a helpdesk environment with a focus on customer service and support. • Firm grasp of Salesforce customization (objects, fields, record types, page layouts, validations and platform automations (flow) ). • Strong problem-solving skills and attention to detail. • Superb communication and interpersonal skills. • Ability to work independently and as part of a team. • Eagerness to learn and grow in a dynamic environment. • Experience in the finance industry is highly desirable. • Exposure/ awareness of the following technologies is considered a benefit • Salesforce Revenue Cloud • Ironclad CLM • Docusign • NetSuite • Databricks • Boomi or other ETL tools
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