Senior Content Designer

March 15

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Addepar

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Addepar is a leading provider of technology for the wealth management industry.

501 - 1000

💰 $130M Corporate Round on 2021-11

Description

•Develop expert knowledge of our users and product challenges. •Balance empathy, logic, and data to make informed content decisions. •Develop a system of reusable content that streamlines product training and support. •Craft and maintain clear, easy-to-follow help articles and guides. •Collaborate with and influence cross–functional teams. •Facilitate productive meetings, working sessions, and workshops. •Regularly share and solicit feedback on your work. •Mentor your fellow content designers and participate in content reviews. •Improve design consistency and contribute to our content standards. •Learn and gain expertise in design and operational tools at Addepar.

Requirements

•3+ years of owning/supporting the content strategy for a help center or product area. •An inspiring portfolio that showcases how you think about and approach help and training experiences. Must include writing samples. •Experience developing and maintaining a content system or style guide. •High emotional intelligence. People enjoy working with you! •Exceptional writing (American English), collaboration, communication, and presentation skills. •Familiarity with Zendesk, Confluence, and Jira. •Experience working with design and prototyping tools like Figma. •Experience in finance isn’t required, but a huge plus.