Technical Writer II
October 9
Description
• In this role, you'll shape the future of help and training at Addepar. • You'll work with Product, Support, and Services teams to create and refine a library of guides, how-to articles, and more. • You’ll research, author, edit, proofread, format, and publish the content following Addepar’s style guidelines. • Our Help Center is in an exciting growth stage, undergoing a redesign and scaling up to support Addepar’s multi-product platform.
Requirements
• 2+ years of technical writing experience. • An inspiring portfolio that showcases how you approach help content. Must include writing samples. • Fantastic writing (American English), editing, and proofreading skills. • Familiar with design systems and editorial style guides. • Familiar with Figma, Zendesk, Confluence, and Jira. • Experience working with or in a customer support organization is a huge plus. • Able to work independently, communicating across multiple time zones. • High emotional intelligence. People enjoy working with you!
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