Expert Solution Consultant - Customer Journey Management

2 days ago

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $170.3k - $280.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Adobe

WebsiteLinkedInAll Job Openings

Software • Creative Cloud • Digital Marketing • Web Experience Management • Digital Media

10,000+ employees

Founded 1982

🏢 Enterprise

☁️ SaaS

📱 Media

💰 Venture Round on 1984-09

Description

• As an Expert Solution Consultant in the CJM space, you will provide pre-sales technical support and expertise for Adobe Journey Optimizer. • Work closely with the sales team to support customer pursuits and demonstrate how Adobe’s CJM solutions can meet customer needs and transform their marketing and technical efforts. • Provide expert-level technical support during the pre-sales process, including guiding sales teams through customer-facing presentations, product demonstrations, and technical discussions. • Keep up to date on trends & developments around 1st, 2nd & 3rd party data management, audience management, ESP & personalization best practices. • Understand integration points across Adobe’s experience cloud.

Requirements

• Experience with audience-based marketing. • Customer Journey management experience is a huge benefit. • Conversant in enterprise product, solution and technology strategies with the ability to convert current knowledge and skills to the Adobe platform. • Excellent presentation skills and strong verbal, written and interpersonal skills. • Project management skills in delivering on time solutions that routinely exceed customer needs. • Customer-Focused: Ability to understand and prioritize customer needs and business outcomes. • Scalable Impact: Desire to improve the scalability of knowledge transfer and process efficiency within the organization. • Sense of Urgency: Ability to respond with urgency and ensure timely execution of key deliverables.