Solutions Account Manager - Retention Sales

November 26

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Adobe

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Software • Creative Cloud • Digital Marketing • Web Experience Management • Digital Media

10,000+ employees

Founded 1982

🏢 Enterprise

☁️ SaaS

📱 Media

💰 Venture Round on 1984-09

Description

• Driving renewals, identifying and growing opportunities • Ensuring customer retention and identifying and addressing renewal risks • Being responsible for a set account list of Digital Experience customers • Working with clients and partners to ensure value and adoption of our solutions • Supporting our customers with their issues and concerns (as needed) • Keeping customer satisfaction high to derive an outstanding level of customer retention

Requirements

• Strong communication and presentation skills in German and English • Willingness to discuss and to solve (difficult) customer situations • Result oriented work, passion and reliability • Appetite for continued learning