Fraud Operations Performance Associate II

November 6

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Affirm

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eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000

💰 Post-IPO Equity on 2021-01

Description

• Affirm is reinventing credit to make it more honest and friendly. • Seeking a dedicated Performance Associate II to champion label accuracy and enhance case quality. • Focus on monitoring and improving label accuracy within fraud operations teams and vendors. • Collaborate with partners to improve visibility into accuracy. • Ensure overall quality of cases worked while dedicating 20% of time to production.

Requirements

• 3+ years of Fraud experience, preferably within the fintech industry. • 1+ years Quality Assurance experience, preferably within the fintech industry • Demonstrated ability to work independently with leadership and exhibit strong project management skills. • Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement. • Proven track record of identifying and resolving quality issues and driving process improvements. • Focused, self-motivated and reliable with ability to stay focused on a task and work independently. • Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization. • Experience with industry-specific tools and standards, including but not limited to Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido.

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount