Manager - Office of the COO

April 10

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Affirm

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Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. • We are looking for a strategic operator and program manager to drive critical initiatives within the COO organization. This role combines strategic decision making, problem solving, and program execution to support high-impact projects and drive operational excellence across teams. • The ideal candidate has a strong strategic mindset, ability to structure and problem solve through ambiguity, and the skills to drive cross-functional initiatives from ideation to execution. They will partner closely with the Chief of Staff to the COO to analyze business challenges, implement key strategic initiatives, and drive the operational cadence of the COO organization. This role requires the ability to navigate complex topics, manage competing projects, and collaborate with senior leaders to drive business outcomes. • Partner with the Chief of Staff to the COO to drive high-priority initiatives that improve operational efficiency, decision-making, and business performance • Lead the planning and execution of cross-functional initiatives to drive alignment, accountability and high-quality execution • Drive and continuously improve the operational cadence of the COO organization, to ensure alignment and effective decision making • Develop a deep understanding of Affirm’s business, organization, and strategic priorities to ensure initiatives are designed and executed in ways that maximize business impact • Collaborate with key stakeholders to align priorities, manage dependencies, and resolve blockers

🎯 Requirements

• 5 - 10 years of experience in a combination of business operations, strategy, program management, or a Chief of Staff-type role; experience in fintech or related fields strongly preferred • Proven track record of successfully leading and delivering complex, cross-functional projects • Strong business acumen and strategic thinking, with the ability to drive actionable solutions while maintaining a focus on long-term business impact • Exceptional organizational skills, with the ability to maintain clarity on priorities, dependencies and execution details • Proven ability to problem-solve independently and make informed decisions to maintain progress and drive execution • Experience working with senior leaders and executive teams, with the ability to influence and collaborate at all levels of the organization • Excellent stakeholder management skills, with experience in aligning multiple teams toward shared objectives • Strong ability to balance structured execution with flexibility, adapting to shifting priorities in a fast-moving environment • Strong verbal and written communication skills, with the ability to distill complex information into clear, actionable insights • This position requires either a Bachelor's degree in a related field or equivalent practical experience

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount