Senior Manager, Internal Communications

September 17

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Affirm

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eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000

💰 Post-IPO Equity on 2021-01

Description

• Develop and implement a company-wide internal communication strategy that promotes transparency, enhances employee engagement, and supports Affirm’s goals, values, and culture. • Re-invent and own the company’s All Teams and AMA strategy, content curation, and successful execution and measurement of these forums. • Partner closely with the Corporate Communications and Branding team to ensure any critical company wide communications and announcements are aligned with Affirm’s voice and branding. • Develop and implement communication strategies and a communications calendar that support all People team programs and initiatives, ensuring timely and effective dissemination of information. • Evaluate the effectiveness of internal communications, using metrics and feedback to continuously improve and adapt the communication strategy and tactics. • Draft and drive internal communications materials on behalf of executives. Provide guidance to People professionals & company leaders on internal communication best practices, helping them to improve their communication skills and effectiveness. • Develop and instill change management best practices and process to ensure appropriate parties are engaged and informed. Focused on fostering a proactive approach to incorporating change management considerations in the launch of new programs and initiatives. • Serve as a communications partner to leaders, providing advice and mentorship that reflects an understanding of their business and leadership style as well as a data-driven approach to how we communicate with Affirmers (e.g., reorgs, new programming, etc.). • Define what an issues management strategy looks like for personnel related issues and a system for managing those including how to engage and leverage the communications team, legal team and business units.

Requirements

• 10+ years of progressive experience in Communications or related fields, with a specific emphasis on enhancing employee experience and internal communications. • Exceptional skills in writing and visual storytelling, with a proven ability to craft compelling narratives and create engaging visual content that resonates with employees. • Demonstrated experience in developing and implementing internal communication strategies and programs. • Strong understanding of the employee lifecycle and relevant people programs as well as how to communicate them effectively to employees. • Demonstrated experience in change management, with a proven ability to guide high-priority initiatives and ensure effective communication during transitions. • Ability to collaborate with and influence People professionals & company leaders, actively listening to understand their communication needs and providing strategic guidance. • Experience in using metrics and feedback to evaluate the effectiveness of communications and make improvements.

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount