Personal Lines Insurance Client Care Representative

December 7, 2024

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Logo of Agency Administrators, Inc.

Agency Administrators, Inc.

Agency Administrators, Inc. is a comprehensive customer care center specifically designed for independent insurance agencies. It provides a wide array of services including customer care, bookkeeping, premium payables, carrier communications, and more. Agency Administrators helps agencies grow by offering support services that eliminate the hassle and costs of managing customer service staff. The company also assists agencies in succession planning, enabling agency owners to step back from daily operations while maintaining ownership and income. With a process that includes discovery, underwriting, planning, and implementation, the company manages and reports the results of these services in real time, allowing agency owners to focus on other strategic initiatives.

πŸ“‹ Description

β€’ Optimize customer service and client relationships β€’ Manage policies and billing inquiries β€’ Process payments accurately β€’ Conduct policy reviews for underwriting accuracy β€’ Maintain detailed client files

🎯 Requirements

β€’ Current P&C Producer license β€’ Minimum of 2 years related experience β€’ Strong organizational, time management, and prioritization skills β€’ Excellent verbal and written communication skills β€’ Ability to develop trust and credibility quickly

πŸ–οΈ Benefits

β€’ Paid Time off β€’ Group Health Insurance β€’ Short- and long-term disability β€’ Vision coverage β€’ Life insurance β€’ Company matched 401K β€’ Other benefits available.

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