Agilent Technologies
Agilent Technologies is a leading global company that provides a wide range of scientific solutions, including analytical instruments and lab supplies for chromatography, mass spectrometry, spectroscopy, and other laboratory procedures. The company also offers services and software for lab management and scientific research. Agilent caters to various industries including pharmaceuticals, clinical diagnostics, and environmental testing with products designed for genomics, pathology, food safety, and more. Agilent is known for its commitment to advancing science through innovative products and sustainable practices, aiming to support academia and industry alike in enhancing research and operational efficiency.
Diagnostics & Genomics • Chemical Analysis • Life Sciences • Environmental & Forensics • Food Safety
Field Service Engineer
January 9
Agilent Technologies
Agilent Technologies is a leading global company that provides a wide range of scientific solutions, including analytical instruments and lab supplies for chromatography, mass spectrometry, spectroscopy, and other laboratory procedures. The company also offers services and software for lab management and scientific research. Agilent caters to various industries including pharmaceuticals, clinical diagnostics, and environmental testing with products designed for genomics, pathology, food safety, and more. Agilent is known for its commitment to advancing science through innovative products and sustainable practices, aiming to support academia and industry alike in enhancing research and operational efficiency.
Diagnostics & Genomics • Chemical Analysis • Life Sciences • Environmental & Forensics • Food Safety
📋 Description
• Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions. • Installs and optimizes hardware/software/network products and configurations at customer sites. • Diagnoses and resolves product performance problems. • Performs maintenance and repair services. • Ensures customer satisfaction by advising customers on preventive maintenance and configurations. • Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business. • Delivers fully integrated solutions, which may include peripherals, communications, operating systems and applications software. • Serves as an internal resource on technical issues and manages product escalations. • Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers. • May deliver internal technical training and maintenance seminars and workshops for field engineers or customers. • May train other field engineers or customers. • May calibrate equipment on-site for large volume customers. • May qualify leads.
🎯 Requirements
• Bachelor's or Master's Degree or equivalent. • Post-graduate, certification, and/or license may be required. • Generally, requires minimal to no prior relevant work experience. • Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
🏖️ Benefits
• This job has a full time weekly schedule. • It includes the option to work remotely.
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