Agilent Technologies
Diagnostics & Genomics • Chemical Analysis • Life Sciences • Environmental & Forensics • Food Safety
10,000+
💰 Post-IPO Debt on 2019-09
Remote Support Engineer
November 8
Agilent Technologies
Diagnostics & Genomics • Chemical Analysis • Life Sciences • Environmental & Forensics • Food Safety
10,000+
💰 Post-IPO Debt on 2019-09
Description
• Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions. • Installs and optimizes hardware/software/network products and configurations at customer sites. • Diagnoses and resolves product performance problems. • Performs maintenance and repair services. • Ensures customer satisfaction by advising customers on preventive maintenance and configurations. • Proactively responds to potential equipment or software issues. • Delivers fully integrated solutions. • Serves as an internal resource on technical issues and manages product escalations. • Collaborates with Agilent teams to provide solutions.
Requirements
• Bachelor's or Master's Degree or equivalent. • Post-graduate, certification, and/or license may be required. • Generally, requires minimal to no prior relevant work experience.
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