Airbyte
Airbyte is an open-source data integration engine designed to help organizations consolidate their data in data warehouses, lakes, and databases. With its cloud and self-managed options, Airbyte provides secure data movement for enterprises, offering hundreds of integrations, database replication, and the ability to create custom connectors quickly. It is ideal for AI and machine learning use cases, making unstructured data actionable and integrating with vector databases efficiently. Airbyte fosters a large data and AI community, encouraging collaboration and knowledge sharing to solve data movement challenges effectively.
data engineering • data integration • ETL • ELT • open source
Technical Support Developer - Databases
September 16, 2024
🇺🇸 United States – Remote
💵 $119k - $150k / year
⏰ Full Time
🟢 Junior
📞 Support Engineer
🦅 H1B Visa Sponsor
Airbyte
Airbyte is an open-source data integration engine designed to help organizations consolidate their data in data warehouses, lakes, and databases. With its cloud and self-managed options, Airbyte provides secure data movement for enterprises, offering hundreds of integrations, database replication, and the ability to create custom connectors quickly. It is ideal for AI and machine learning use cases, making unstructured data actionable and integrating with vector databases efficiently. Airbyte fosters a large data and AI community, encouraging collaboration and knowledge sharing to solve data movement challenges effectively.
data engineering • data integration • ETL • ELT • open source
📋 Description
• Responsible for providing advanced technical assistance and support to customers experiencing complex technical issues. • Use software and data-engineering skills to debug and unblock customers with data pipelines. • Work closely with support agents, escalating and resolving issues efficiently. • Ensure customer satisfaction by resolving technical issues promptly and professionally. • Serve as an advocate for customers, working with product and engineering teams for fixes and enhancements. • Triage and prioritize user issues, developing code to address them. • Focus on automation, engineering initiatives, and creating a knowledge base to minimize support burden.
🎯 Requirements
• Background: Computer Science or adjacent degree or boot camp graduate/self-taught programmer with 2 years of Data Engineering or Software Engineering experience. • Experience working with databases in a software-engineering or DBA capacity. • Experience working closely with Engineering teams and/or Developer customers. • Proficiency in relational databases, data warehouses, SQL, and Java/Kotlin. • Familiarity with data pipelines, unit tests, and troubleshooting. • Nice to have: experience with ERP systems, blob storage, cloud hosting, and scripting. • Excellent technical research skills and customer-centric communication. • About you: growth mindset, analytical, self-starter; a passion for continuous learning and improvement. • Build leverage: a week-long task this year should take ten minutes next year.
🏖️ Benefits
• Relocation - Airbyte will assist with U.S. relocation for San Francisco based roles. • Unlimited Paid Time Off - Expected minimum time off of 25 PTO days per year. • Parental leave (for new parents) - 16 weeks of paid parental leave for all new parents. • Sponsored Travel - Annual company-wide retreats and team offsites. • Open book policy - We pay for books purchased for professional and career development. • Continuous learning/training policy - We sponsor conferences and training programs for your development. • Competitive benefits package for US-based employees including: • Medical Insurance - Airbyte covers 100% for employees and dependents. • Dental (including child & adult ortho) & Vision Insurance - Airbyte covers 100% for employees and dependents. • Life and AD&D Insurance - Airbyte covers 100% for employees. • Short-term and Long-term Disability Insurance - Airbyte covers 100% for employees. • Healthcare insurance stipend for those outside the US without free coverage. • 401k for US-based employees. • FSA (flexible spending account). • Work Visas - Sponsorship available for H1B Transfers, TN Visas, and Green Cards.
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