Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
Product Manager - Integration
October 15, 2024
Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
📋 Description
• Aircall is a place where voices are valued. • Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections. • Conversation is a cornerstone of our culture. • A great part of the Aircall’s product value comes from its seamless integration with the other tools used by our customers. • We are looking for an Experienced Product Manager to work on Aircall’s key partners and take our integrations with CRMs, Helpdesks and others to the next level.
🎯 Requirements
• +3 years of business experience using analytics to drive product results • Experience in working with integrated softwares, white-label solutions and APIs • Having worked on core CRMs and/or Helpdesks is a plus (Salesforce, HubSpot, Pipedrive, Zendesk, Intercom…) • You have been working for a B2B SaaS company for at least 3 years • You are empathetic and understand the need for your stakeholders to be aligned and compelled to your vision • Clear, structured thinking and excellent communication skills • You are fluent in English
🏖️ Benefits
• Competitive salary package & benefits (health coverage, lunch, commute, sports)
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