Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
Senior Backend Engineer - Ruby
May 8, 2024
Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
📋 Description
• Design, develop, deploy, and operate business-critical features • Mentor junior team members • Drive operational excellence and best practices • Collaborate to optimize product and platform performance • Build resilient services integrated with customers' tools
🎯 Requirements
• 5+ years of experience in back-end development using Ruby / Ruby On Rails • Experience with Typescript/Node.js is a plus • Extensive AWS experience in a production environment • Proficiency in Jira, Confluence, GitLab, GitHub • Strong understanding of design, deployment, and optimization for AWS • Familiarity with Clean Code, Clean Architecture, TDD, BDD, CI/CD • Effective communication and collaboration skills • Experience with Domain Driven Design a plus
🏖️ Benefits
• Competitive salary • Health, dental, and vision insurance • Generous PTO • 401(k) with company match • Professional development budget • Wellness stipend
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