Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
February 26
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
• Aircall is a place where voices are valued. • Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections. • Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued. • Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk. • We are looking for an engaged and passionate Senior Software Engineer to join our growing Communication Platform department and be part of the Number Management team. • You will be responsible for the design, development, deployment, and operation of business-critical features that add customer value. • Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job. • Quality, excellence, and agility drive our delivery processes and you will help us level these up. • Using Typescript and Ruby back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and AI capabilities, and fully integrated with our customers' business critical tools.
• You have at least 5+ years of experience in backend development with preferably a typed language (Typescript/Node.js, Java, C#) with a focus on delivering for scalability, availability, security and performance • You have at least 2+ years of experience working on frontend applications, preferably with React, but experience with Angular is also valued. • You have experience with serverless architectures, microservices or distributed systems. • You have worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon • You can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers • Security is at the forefront of your mind in everything that you do
• 🚀 Key moment to join Aircall in terms of growth and opportunities • 💆♀️ Our people matter, work-life balance is important at Aircall • 📚 Fast-learning environment, entrepreneurial and strong team spirit • 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset • 💶 Competitive salary package & benefits
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