Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
Senior Fullstack Engineer
April 24, 2024
Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
📋 Description
• Participate in requirements analysis to help with providing the right technical and business solutions for our customers • Have key responsibilities within the design, architecture, and end-to-end delivery of key modules • Write clean scalable code and test and deploy applications and systems • Revise, update, refactor, and debug code • Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients • Involvement in product and platform performance optimization and live site monitoring • Mentor team members
🎯 Requirements
• 5+ years of experience in backend development with preferably a typed language (Typescript/Node.js, Java, Scala) with a focus on delivering for security, scalability, availability, and performance • 2+ years of experience working on frontend applications, preferably with React, but experience with Angular is also valued • Experience with distributed systems, microservices or serverless architectures • Worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon • Can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers • Security is at the forefront of your mind in everything that you do
🏖️ Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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