Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
Senior Security Engineer
February 12
Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
📋 Description
• Aircall is a place where voices are valued. • Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections. • Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued. • Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk. • As a Senior Security Engineer, you will be responsible for fostering and maintaining a good security posture on our infrastructure, application and processes to help other teams deliver customer value on top of Voice. Security testing best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job. • Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using modern tools (Rails, TS, Terraform, ...) on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce,…).
🎯 Requirements
• You have at least 5+ years of experience in Security involving Public Clouds (preferably AWS) • Strong development background with experience in secure coding practices • Experience with automation & AI-driven security – ML-based threat detection, and security automation tools • Hands-on expertise in DevSecOps – integrating security tools into DevOps workflows (SAST, DAST, IaC scanning, runtime protection). • Shift-left & enablement-focused: Passion for making security a frictionless part of engineering workflows rather than a blocker. • Self-service mindset: Believes in building security guardrails and automation so developers can self-serve security solutions. • Problem-solver & automation-first thinker: Constantly looks for ways to remove manual work through scripting, AI, or process improvements. • Strong collaboration & communication skills: Able to partner with developers, SREs, and product teams to drive security adoption. • Security evangelist: Proactively educates teams on security risks and best practices through training, workshops, and internal documentation.
🏖️ Benefits
• Key moment to join Aircall in terms of growth and opportunities • Our people matter, work-life balance is important at Aircall • Fast-learning environment, entrepreneurial and strong team spirit • 45+ Nationalities: cosmopolite & multi-cultural mindset • Competitive salary package & benefits
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