Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
Senior Software Engineer - Backend/AI
July 13, 2024
Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
📋 Description
• Design, develop, deploy, and operate business-critical AI features • Evangelize and mentor best practices in AI implementation • Write clean, scalable code and deploy applications and systems • Work on delivering high-quality, secure, voice solutions to clients • Collaborate on product and platform performance optimization • Mentor team members
🎯 Requirements
• 5+ years of experience in back-end development • AI experience with knowledge about LLMs, AI frameworks, and architectures • Experience with Typescript/Node.js, Java, Scala, Javascript, Ruby, or Python • Familiarity with AWS is a plus • Strong focus on security, scalability, availability, and performance
🏖️ Benefits
• Competitive salary based on experience • Remote-friendly environment • Health insurance • Unlimited PTO • Professional development opportunities
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