Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
Staff Business Systems Analyst - Go-to-Market (GTM) Systems
February 1
Aircall
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Call center software • VoIP • Cloud • Business phone system • Customer Support
📋 Description
• Aircall is a place where voices are valued. • Backed by over $220 million of investment since 2015. • We create technology that fuels accessible, transparent and collaborative communication. • Empower our base of 20,000+ customers to make authentic, human connections. • Conversation is a cornerstone of our culture. • We are seeking a Staff Business Systems Analyst to join our team. • Play a pivotal role in driving the success of our Go-to-Market (GTM) Systems team. • Instrumental in optimizing processes, improving data quality. • Ensure seamless integration across multiple business functions, including Sales, Marketing, Revenue Operations, and Customer Success. • Collaborate with stakeholders to analyze business challenges, define solutions.
🎯 Requirements
• 6+ years experience as a Business Systems Analyst, or GTM Systems Analyst in SaaS or technology-driven organizations. • Deep understanding of business processes across Sales, Marketing, and Customer Success. • Experience with business process modeling, data analysis, and translating complex business needs into technical solutions. • Strong problem-solving skills with a proactive approach to addressing business challenges. • Exceptional communication and stakeholder management skills, with the ability to influence at all levels of the organization. • Ability to work in a fast-paced, agile environment and manage multiple projects simultaneously.
🏖️ Benefits
• Competitive salary package & benefits (health coverage, lunch, commute, sports)
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