The phone system for modern business
Call center software • VoIP • Cloud • Business phone system • Customer Support
501 - 1000
💰 Venture Round on 2022-02
July 22
The phone system for modern business
Call center software • VoIP • Cloud • Business phone system • Customer Support
501 - 1000
💰 Venture Round on 2022-02
• Provide Technical, Development and Support expertise to our Global Support team. • Support our Global Support team in providing infrastructure, tooling, processes, analytics and education. • Regularly review tickets assigned to you, critically evaluating the request and determining appropriate solutions. • Carry out investigations into bug reports from the team on the IT tools being used. • Review and refine requirements documentation, and eliminate uncertainty. • Complete and refine reports for metric requests in collaboration with our Data Analyst. • Maintain and update documentation on solutions and information systems. • Carry out audits of our information systems. • Develop technical solutions using various coding languages such as JavaScript/ECMA, Python, SQL, Java. • Ensure all tasks are completed with Security, best practices and broader context at hand. • Implement solutions in a testing environment and ensure they are correctly operating before moving these to production.
• Organized and proactive approach to working. • Experience working in a Fully remote environment with a Global team. • Working knowledge of SQL and advanced Spreadsheet functionality. • Working knowledge of Python or Java and experience with both. • Ability to review changes to technical documentation and validate them. • Experience working in an Agile environmentKnowledge of troubleshooting, security, and deployment practices.
Apply NowJuly 21
1001 - 5000
Assist in developing tech-enabled solutions for various business problems.
July 21
1001 - 5000
Help design and implement tech-enabled solutions for solving diverse business problems.
July 4
201 - 500
June 29
201 - 500