Director of Billings - Collections

February 15

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $165.6k - $234.5k / year

⏰ Full Time

🔴 Lead

📞 Collections

🦅 H1B Visa Sponsor

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Airtable

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Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps PlatformTM to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date. We’re hiring! Join us in our San Francisco headquarters, or check out openings across Austin, London, Los Angeles, Mountain View, New York, and remote locations. See open roles here: https://airtable.com/careers

501 - 1000 employees

💰 Secondary Market on 2022-06

📋 Description

• Oversee the billings, credit & collections teams, ensuring day-to-day operations are efficient and effective. Foster a high-performance culture and motivate team members to exceed targets. • Drive process enhancements and automation projects, working cross-functionally with deal desk, order management, sales, legal, and enterprise technology teams to streamline operations. • Develop and implement credit and collections policies and procedures in line with company objectives and industry standards. • Monitor and report on accounts receivable status, aging, and collections activities. Provide regular updates on key metrics to Finance leadership and make data-driven recommendations for improvement. • Negotiate payment plans and settlements with delinquent customers, initiating legal actions when necessary. Engage with customers to ensure timely payments and resolve escalations. • Prepare and present monthly and quarterly reports on billings, credit, and collections performance, highlighting areas for improvement. • Support month-end close processes and financial reporting reviews. Assist with internal and external audits, ensuring compliance and accuracy.

🎯 Requirements

• Bachelor’s Degree in Accounting, Finance, or a related field is required. • Minimum of 10+ years of experience in Accounting/Billings/Collections, with at least 3 years in a people management role. Experience in high-growth enterprise SaaS or technology public companies is highly desirable. • Strong knowledge of accounting principles, billings operations, credit analysis, and collections techniques. Proficiency in ERP systems (preferably Workday or similar) and MS Office (especially Excel). • Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. • Demonstrated ability to lead and motivate high-performing, customer-focused teams in both onshore and offshore locations. • Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems, take initiative, and maintain confidentiality of sensitive information.