Outsourcing Delivery Specialist
December 6
Description
• We're looking for an Outsourcing Delivery Specialist to join our Care Community. • In this role, you'll be responsible for ensuring that performance of our care external teams meets Alan's high standards. • You'll work closely with our Care Ops team and other Outsourcing Delivery Specialists to manage partnerships and optimize our outsourced activities. • Some of the missions include: Monitoring and improving the performance of outsourced teams, Collaborating with Care Ops to manage partnerships effectively, Implementing and refining processes to maintain quality standards at scale, Analyzing data to drive continuous improvement in outsourced operations, Contributing to the scaling of our Care Community while maintaining excellent user experience.
Requirements
• Possess strong written and verbal communication skills in English & French. • Have excellent project management and leadership skills to coordinate multiple stakeholders. • Are passionate about process optimization and can implement solutions in a quick and iterative way. • Have an organized and structured mindset. • Externally, showcase strong negotiation skills, and an ability to engage in difficult/constructive conversations in a transparent way, finding the good balance between benevolence and firmness. • Can work independently in a fast-paced environment. • Demonstrate excellent growth potential. • Showcase interest in no-code, AI, and tooling.
Benefits
• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. • Transport. Country-specific commuter benefits. • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. • Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Apply NowSimilar Jobs
November 22
Responsible for venue sourcing and logistics in healthcare events at egg. Requires excellent project management experience and industry knowledge.