4 days ago
• Build, test, iterate, and ship designs that solve business and user needs. • Synthesize business and user data to define the problem(s) being solved and generate a scope of work. • To effectively communicate your team's ideas, create user flows, critical paths, hand-drawn UI sketches, wireframes, and prototypes. • Perform quick hypothesis tests with colleagues, key decision-makers, and our customers to steer and refine the concept. • Work across platforms (web, iOS, Android) and the entire customer experience funnel. • Review early concepts with engineering partners to ensure feasibility and receive feedback. • Create high-fidelity clickable prototypes. • Conduct usability tests to validate assumptions and refine the UI. • Work closely with your engineering and QA partners to optimize the shipped design and ensure customers’ needs are met. • Measure the results according to previously defined success metrics. • Schedule, structure, prepare, and deliver design reviews, presenting your solutions in the context of the problem(s) being solved. • Share your work in critique, and receive and provide effective feedback. • Build productive relationships with key partners, including Product Managers, Engineers, Brand Designers and Copywriters.
• 3+ years working in digital product design. • Experience with human-centered design and design thinking. • Worked in highly multidisciplinary teams (Product Managers, Engineers, Designers, etc.). • Attention to detail and sensitivity to where and when to apply it. • A critical thinker, not afraid to ask questions and accept uncertain answers. • UX or service design knowledge is a plus. • Experience in technology and innovation processes (agile, lean, sprints) and ready to continue evolving those processes with your team and the company. • Mastery of Figma. • Proactive and capable of solving problems independently; collaborative, sharing solutions with those who benefit. • Possess and cultivate a growth mindset, identifying your strengths and weaknesses and setting professional goals accordingly. • Customer Centricity: You're customer-obsessed, constantly thinking about improving the customer experience. • Hands-on: We’re looking for a comfortable and willing leader to be a hands-on contributor who is energized by rolling up their sleeves, making things happen, and enabling the team to do the same. • Done is better than perfect: As things change and move quickly, you are excited by the fast pace and opportunity to learn and help your team learn constantly. • Communication: Excellent ability to communicate internally and externally, quickly build relationships, and work cross-functionally. • Extreme ownership: You hold yourself accountable to a high bar. • You are supremely organized and see what needs to happen to achieve goals. • Results & Data Driven: You understand the business metrics you are responsible for, and you demonstrate these insights to drive constant improvement.
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