Field Service Engineer - Technician

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Alexander Dennis

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Bus manufacturing • Buses • Coaches • Coachbuilding • Low Emission Vehicles

1001 - 5000

Description

• Field Service Engineer/Technician • Seattle • We're leading the transition to zero-emission mobility. • Alexander Dennis is a global leader in the design and manufacture of double deck buses and is the UK’s largest bus manufacturer. • At Alexander Dennis, and across NFI and our family of brands, we are helping to save the planet. Through our Sustainability Pledge, which guides our daily actions and long-term planning, we are passionate about creating a better product, a better workplace, and a better world. • Are you ready to embrace the challenge? Come build the future with us and apply directly to your dream job! • POSITION SUMMARY: Are you ready to take on a dynamic role that puts you at the heart of our commitment to exceptional customer service? As a Field Service Engineer, you'll provide hands-on supervision and support to ensure vehicle repairs are carried out efficiently, whether at customer workshops, vendor facilities, or on-site at customer premises. This role requires flexibility, as you'll work within a 24-hour operational environment, including shift work, overtime, and extensive travel. If you're a problem-solver with a passion for engineering excellence, we want to hear from you! • WHAT YOU WILL DO: To provide after sales support to customers with ADL product, to supervise and support warranty repairs and campaign modifications... • WHAT YOU NEED TO BE SUCCESSFUL: Background in vehicle repair... • WHY JOIN OUR TEAM: Generous salary package – we reward our people at the level they deserve... • OUR WHY: We move people, the world's most precious cargo. We are driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation... • NEXT STEPS: If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Please complete our online application form and attach your CV!

Requirements

• Background in vehicle repair. • Detailed knowledge of ADL products and procedures. Certified and licensed Mechanic • Minimum 5 year’s experience on ADL Enviro range of low emission buses or similar. • Communicative skills in written, oral, and electronic. • Experience of vehicle maintenance procedures and operation. • Have a high level of electrical knowledge and experience, coupled with strong fault diagnostic capabilities • Hold a Full Valid Driving Licence and ideally hold a current PCV or Commercial Driving Licence • A good level of computer literacy is required to operate laptop diagnostic equipment. • As the position will be “field based” the successful applicant will need to be self-motivated and able to communicate with Customers and Colleagues at all levels. • A good understanding of modern EPA diesel engines and exhaust gas processors including DEF injection, pneumatic braking systems including anti-lock, automatic gearboxes, multiplex electrics using J1939 protocol and the principles of electricity. • Be able to identify and describe the function of electrical components, read circuit diagrams and carry out fault tree diagnosis. Must have own tools. • Multi Skilled – be able to carry out all aspects of passenger vehicle repairs including. body, electrical and mechanical systems. • Self-motivated and disciplined • Dependable, Punctual and reliable • Smart Appearance • Prepared to work overtime and out of hours as required • Excellent self-organising and planning skills.

Benefits

• Generous salary package – we reward our people at the level they deserve. • A 40 hour working week, with flexible working options, giving you that much needed work/life balance. • Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions. • Annual leave entitlement which increases with tenure. • 401(k) plan with company match to help you save for the future.