French Customer Service
June 9
Description
• Handle inquiries from credit card holders and ensure the security and protection of credit card information • Identity verification, answering questions, and explaining any steps are among your core duties • Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card • Handling claims files
Requirements
• Fluent in French • Working proficiency in English • Experience as a Customer Service Agent • Communicative and empathetic • Disciplined and accurate • Respectful and positive toward customers • Solution-oriented thinking • Patient • Reliable • Blocking lost/stolen credit and debit cards
Benefits
• Paid training • Free Spanish lessons (once a week) • Market-based basic salary with the possibility of a bonus • Employee benefits such as meal card, transport card, and private insurance • 4 company outings per year • Free fruit and coffee • Growth opportunities
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