Network Administrator - Remote

November 14

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Allstate

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Auto Insurance • Life Insurance • Retirement Planning • Homeowners Insurance • Motorcycle Insurance

10,000+

💰 Post-IPO Equity on 2014-01

Description

• Under general supervision, monitor activities of area Good Hands Repair Network (GHRN) shops. • Provide status updates, respond to customer or shop questions, and manage moderately complex issues. • Lead with empathy, investigate casualty claims, and communicate effectively with customers. • Negotiate claims settlements and utilize multiple tools to resolve issues in a fast-paced environment. • Document claims accurately and protect the company financially by executing policies along policy agreements.

Requirements

• Must have auto technical repair knowledge in a collision repair setting, including an understanding of repair methodology, repair processes, and the ability to discern related and unrelated damages. • You have prior experience using an auto estimating program such as: CCC One and a strong auto damage analysis background. • Prior experience writing estimates for an insurance preferred shop or as an auto damage adjuster is preferred. • Familiarity with insurance policies, coverage, and repair processes.

Benefits

• Competitive pay with needed support for continuous development and career advancement. • Flexibility in scheduling and a time off policy that helps support your work/life balance. • Initial and ongoing training to get you proficient in your new role. • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.