All The Hires
All The Hires is a talent acquisition service provider specializing in sourcing and recruiting professionals for various roles across industries. They offer a range of services including full-cycle recruitment, executive search, and recruitment process outsourcing, backed by market intelligence and data-driven insights to optimize hiring processes. The company prides itself on delivering high-quality candidates who are not only technically skilled but also a cultural fit for their clients' organizations.
Talent Acquisition • Management Consulting • Market Research • People Analytics • Employee Training
Technical Support Engineer
February 18
All The Hires
All The Hires is a talent acquisition service provider specializing in sourcing and recruiting professionals for various roles across industries. They offer a range of services including full-cycle recruitment, executive search, and recruitment process outsourcing, backed by market intelligence and data-driven insights to optimize hiring processes. The company prides itself on delivering high-quality candidates who are not only technically skilled but also a cultural fit for their clients' organizations.
Talent Acquisition • Management Consulting • Market Research • People Analytics • Employee Training
📋 Description
• Troubleshoot technical issues for enterprise customers. • Contribute to product improvements. • Collaborate with engineering, customer success, and solutions teams. • Improve knowledge base for better self-service support. • Take ownership of customer issues.
🎯 Requirements
• 3-4+ years of experience as a Tier 2/3/4 Support Engineer (preferably in monitoring/observability). • Strong troubleshooting skills in software, infrastructure, or database-related issues. • Basic coding or scripting skills (Go experience is a plus). • Hands-on experience with Kubernetes (K8s), Docker, and Linux. • Fluent in English (additional languages are a plus). • Excellent communication skills with the ability to explain technical concepts clearly. • A proactive problem solver with a strong sense of urgency and ownership.
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