Implementation Consultant
November 28
Description
• In this remote Canadian role, you’ll be cross trained to deploy numerous Altera applications to our clients. • You’ll learn to provide workflow consulting services to our clients by following a structured workplan that reflects our methodology through all phases of the implementation life cycle. • Your efforts will ensure the successful implementation of our solutions. • Implement Altera software at our Winnipeg client site. • Perform all project workplan tasks in accordance with contracted project scope. • Perform system configuration tasks and provide system configuration consultation to clients. • Provide workflow consultation and guidance to clients. • Identify and resolve, and/or escalate, system and workflow issues that arise throughout your implementation project. • Provide activation support; meet or exceed client utilization targets. • Set appropriate expectations with clients and manage them throughout the project life cycle. • Anticipate client needs; consistently place clients at the center your thinking; function as the client advocate.
Requirements
• Bachelor’s degree or equivalent/years of experience required. • 2+ years healthcare implementation/configuration experience. • Clinical background preferred. • Technology background, i.e. background in SQL or SSRS reporting preferred. • EHR experience / workflow knowledge preferred. • Knowledge of our Sunrise application preferred. • Client presentation experience; strong written and oral communication skill set. • Project management experience; skilled at managing numerous key priorities simultaneously. • History of taking on roles, tasks and projects where quickly learning new info is required; a "quick study."
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