Alteryx
Alteryx is a leading provider of enterprise analytics solutions that empower organizations to unlock valuable insights from their data. With its AI-driven analytics platform, Alteryx automates the processes of data preparation, analysis, and reporting, making analytics accessible to users at all skill levels. The platform offers features such as data enrichment, predictive modeling, and location intelligence, enabling businesses to improve operational efficiency and drive informed decision-making across various sectors, including financial services, retail, healthcare, and manufacturing.
Self-Service Data Analytics • Business Intelligence • Predictive Analytics • Spatial Analytics • Analytics
Customer Success Manager
January 18
Alteryx
Alteryx is a leading provider of enterprise analytics solutions that empower organizations to unlock valuable insights from their data. With its AI-driven analytics platform, Alteryx automates the processes of data preparation, analysis, and reporting, making analytics accessible to users at all skill levels. The platform offers features such as data enrichment, predictive modeling, and location intelligence, enabling businesses to improve operational efficiency and drive informed decision-making across various sectors, including financial services, retail, healthcare, and manufacturing.
Self-Service Data Analytics • Business Intelligence • Predictive Analytics • Spatial Analytics • Analytics
📋 Description
• As a Customer Success Manager, you will deliver specific customer outcomes through data-driven behavioral triggers & ad-hoc customer engagements across the customer lifecycle. • As part of the Digital Customer Success team, you will work to build & innovate on operational excellence in analyzing customer behavior to drive engagement for the right customer with the right content at the right time. • You will work cross-functionally with other departments in Alteryx (including Sales, Marketing, Data Science, Community, Product and Support) to drive value, enhance ROI and optimize satisfaction for each customer you engage with.
🎯 Requirements
• Core or Advanced Certified in Alteryx Designer • Minimum 2 years’ experience as a CSM, Consultant, Project Management, Sales Engineer or similar Customer Facing role • Have a growth mindset that sees change as a positive & is comfortable with failing fast. • Ability to learn analytics software • Ability to manage 50+ accounts at different stages in their lifecycle. • Comfortable exploring data to uncover new customer insights • Leverages customer insights to create solutions to scale customer success motions • Sharing & reporting on the impact of your customer-facing activities. • Ability to quantify & communicate customer outcomes internally & externally. • Fluent in Portuguese and English is a Must • Working hours will be on Americas Time Zone (MST)
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