EMEA Field Application Engineer - Manager

November 12

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Logo of Altium

Altium

EDA Software β€’ NanoBoard HW Platform β€’ Tasking and Embedded Software β€’ ePDM / ePLM data management β€’ PCB Design Software

501 - 1000

Description

Lead a team of Field Applications Engineers to ensure exceptional customer support Set performance goals, conduct reviews, and provide constructive feedback Oversee technical support during pre-sales and post-sales process Deliver fast and effective solutions to technical issues Act as escalation point for complex technical problems Support sales team in technical presentations and proposal preparations Work closely with marketing for product positioning and messaging Maintain knowledge of Altium’s product offerings and industry trends Train FAE team on latest product features and best practices Implement process improvements for team efficiency Develop documentation for technical processes and solutions Travel as required to meet with customers and support sales team

Requirements

Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field. Advanced degree preferred. 7+ years of experience in electronics design or a related technical field 3+ years of experience in a leadership or management role Strong understanding of electronics design, PCB design, and relevant software tools (e.g., Altium Designer) Ability to troubleshoot complex technical issues and develop innovative solutions

Benefits

πŸ₯ Private health insurance including dental coverage πŸŒ… Pension scheme with company match up to 9% 🧘 nilo.health + Calm App, mental health and wellbeing support πŸ“š Professional development support πŸ₯³ Employee referral and employee-of-the-month programs πŸ– 28 days' holiday + public holidays and special leave πŸ–₯ Home internet and remote working allowance 🏑 Flexible working arrangements available based on role and location πŸ‘Ά Enhanced family and special leave πŸ’ͺ Corporate membership rates with national gyms πŸ₯ͺ Free lunch, snacks, and drinks in the office πŸš— Electric car charging stations, free office parking, bicycle, and scooter storage

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