Knowledge and LMS Product Owner

3 days ago

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Amplify

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K-12 education • Mobile classroom assessment software • Common Core State Standards (CCSS) implementation • Digital and print curriculum development • Educational staff development and training

1001 - 5000

💰 Series C on 2023-05

Description

•Collaborate with business units and technology teams to oversee knowledge management •Manage intranet platforms, corporate portals, and communication tools •Drive the development of new features for knowledge sharing •Serve as a subject matter expert on LMS and knowledge management strategies •Develop content governance standards and knowledge lifecycle management processes •Refine search optimization standards for accuracy and relevance •Collaborate with various teams to define and prioritize product vision and roadmap •Lead the creation of functional specifications and maintain a prioritized backlog •Conduct research to support new development initiatives and bug fixes •Support User Acceptance Testing (UAT) for improvements and system upgrades •Monitor performance metrics and provide reporting to product management and executives.

Requirements

•Previous experience working with Salesforce Knowledge or similar knowledge management systems •Bachelor's degree, preferably in information services, information technology, computer science, business or related area •Minimum of 5 years of recent experience as a Business Analyst / Product Owner •Experience working in Agile development environments required •Strong written and verbal communication skills •Demonstrated ability to successfully manage multiple projects with limited management oversight •Ability to work across several lines of business to achieve long-term organizational goals •Critical thinking with strong analytical and problem-solving skills.

Benefits

•401(k) plan •competitive health insurance and mental health options •basic life insurance •paid time off •parental leave •access to best-in-class development programs.