Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.
WARRANTY β’ MANAGING GENERAL AGENTS β’ SPECIALTY RISK
5 days ago
Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.
WARRANTY β’ MANAGING GENERAL AGENTS β’ SPECIALTY RISK
β’ Responsible for interactions with customers, inspectors, repair facilities, and part vendors β’ Handle inbound phone claims β’ Work in a call center environment focused on handling calls daily with expected performance metrics β’ Probe and troubleshoot mechanical breakdown claims β’ Review and verify repair costs using standard national labor guides β’ Use technical bulletins, recalls and system comments during the adjudication process β’ Document all interactions, research, and other claim-related information β’ Interface with customers, agents, dealers, and relevant parties to complete investigations β’ Review claims using the adjudication process established by department β’ Partner with other departments to identify options that support claims resolution β’ Maintain a continual working knowledge of products, services, and promotions β’ Communicate information back to the customers, dealers, and vendors clearly
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