IT Systems Administrator

4 days ago

Apply Now

Receive Emails with Similar Jobs

Ansira

WebsiteLinkedInAll Job Openings

Ansira is a company that powers brand-to-local growth by helping brands synchronize their distributed ecosystems using a comprehensive platform and professional services. Ansira's offerings include modules like Ansira Create, Incent, Attract, and Connect, designed to harmonize brand assets and motivate marketing partners. They support over 300 brands across industries such as automotive, financial services, and retail with services in strategic consultancy, media planning, and digital asset management. Ansira has been a leader in helping brands coordinate their networks for over a century, enhancing operational efficiencies and ensuring every marketing asset remains on-brand.

Data Services • Trade Promotion and Co-op • Marketing Intelligence and Analytics • Local and Retail Marketing • CRM and Loyalty

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

💰 Private Equity Round on 2012-03

📋 Description

• Configure and customize enterprise productivity tools including Jira, Confluence, Bamboo, Bitbucket, and BigPicture. • Implement and manage custom workflows, issue types, and project configurations. • Assess and prioritize system enhancements requested by users. • Develop and maintain technical and functional documentation related to integrations, dataflows, process flow and application architecture. • Respond to service desk issues submitted by internal users. • Provide user support and training to ensure teams can effectively use Atlassian applications. • Create documentation and resources for users. • Train and support ‘super-users’ who can assist users with basic tasks. • Provide training and documentation enabling Ansira helpdesk team to help manage tasks within productivity tools. • Escalate and troubleshoot issues to applications for support as needed. • Help leadership create a data-driven business case to supplement internal resources if needed. • Delegate and provide oversight for third-party support teams and contractors supporting productivity systems. • Integrate with other systems, plugins, or third-party applications as needed. • Implement automation scripts and rules to streamline repetitive tasks and enhance efficiency. • Administer user access and permissions, ensuring proper security measures are in place. • Configure and maintain security settings to protect sensitive data. • Partner with network team to ensure synced Active Directory groups are granting Atlassian licenses appropriately. • Monitor and optimize the performance of Atlassian tools. • Install, configure, and manage plugins and add-ons to extend the functionality of Atlassian applications. • Stay informed about new features and updates, evaluating their relevance to the organization. • Develop and generate reports and dashboards to provide insights into project progress, team performance, and other key metrics. • Collaborate with teams to create custom reports based on specific requirements.

🎯 Requirements

• Exceptional time management skills and ability to self-direct and work independently. • Analytical mindset with the ability to troubleshoot and solve complex problems. • A customer service mindset and ability to elicit requirements. • Strong understanding of project management and software development processes. • Excellent communication and interpersonal skills. • Familiarity with scripting languages for automation (e.g., Groovy, Python).