UX Researcher

October 1

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AnswerLab

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User Experience Research • UX Measurement • User Experience Strategy • Usability • Ethnographic Research

201 - 500

💰 Private Equity Round on 2022-09

Description

• Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward • Leading UX research studies end-to-end, including: Consulting on research methodology or project scope, as appropriate Developing moderator guides Consulting with clients on the development of prototypes for testing Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field • Analyzing the research findings, delivering insights that address the stated research questions • Crafting recommendations in alignment with research findings for potential next steps in product development • Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations • Collaborating with clients to ensure the report meets their business needs • Presenting to client teams • Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients • Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results • Keeping projects on schedule and within scope and budget • Contributing to AnswerLab’s knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.

Requirements

• 2+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field. • Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions • Designing and writing discussion guides, screeners, test protocols, and final reports • Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.) • Conducting presentations with senior-level business managers and executives • Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems • Ability to engage with business and research managers in Fortune 500 companies • Excellent communication skills and the ability to facilitate discussions • Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver • Presentation skills, including building slide decks and presenting results and recommendations to clients • Undergraduate and/or advanced degree – preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods