Anthology Careers
Anthology Careers is a company specializing in onboarding services and HR solutions for businesses. They provide tools and support for processes such as ADP onboarding, Workbright I-9 employment verification, and time and attendance management. The company also offers specific services for Canadian hires, ensuring compliance with various employment laws and regulations. Their platform facilitates the seamless onboarding of new employees while offering assistance through FAQs and live support.
recruiting • careers • matchmaking
Customer Engagement Program Manager
April 1
Anthology Careers
Anthology Careers is a company specializing in onboarding services and HR solutions for businesses. They provide tools and support for processes such as ADP onboarding, Workbright I-9 employment verification, and time and attendance management. The company also offers specific services for Canadian hires, ensuring compliance with various employment laws and regulations. Their platform facilitates the seamless onboarding of new employees while offering assistance through FAQs and live support.
recruiting • careers • matchmaking
📋 Description
• Anthology delivers education and technology solutions so that students can reach their full potential. • Our mission is to empower educators and institutions with meaningful innovation. • The Customer Success Marketing team focuses on driving customer engagement. • As Customer Engagement Program Manager, you will develop and manage targeted lifecycle marketing initiatives. • You will lead multi-channel engagement strategies, leverage data-driven insights, and collaborate across teams.
🎯 Requirements
• 6+ years of experience in customer lifecycle marketing, customer engagement, or advocacy • A track record of building and optimizing automated marketing programs that improve retention and customer satisfaction • Experience using data and customer insights to inform marketing strategies and drive measurable outcomes • Expertise in A/B testing, segmentation, and multi-channel engagement tactics (email, push, in-app, community, etc.) • Strong collaboration skills with cross-functional teams, including Customer Success, Sales, and Product Marketing • A strategic, analytical, and operational mindset, with the ability to translate data into actionable marketing programs • Experience with marketing automation platforms (Salesforce, 6sense, PlanHat, HubSpot, Marketo, or similar) • A passion for customer success and engagement, with the ability to craft experiences that drive long-term loyalty • Fluency in written and spoken English at CEF B2 level or above
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