Implementation Consultant

December 19, 2024

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Anthology Careers

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Description

• The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. • Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. • The Implementation Consultant is responsible for leading customers through the design and delivery of Anthology’s software solutions. • This includes becoming a subject matter expert in Anthology’s solutions and implementation methodology, conducting business process reviews, guiding customers through complex design discussions and configuration sessions, supporting user acceptance testing and deployment processes, and leading customer training. • Specific responsibilities will include following established methodology to meet project deliverables, recognizing potential solutions to business problems, providing required documentation and training, and communicating information clearly, accurately, and timely to project team members and customers.

Requirements

• Bachelor’s degree in Finance, Business Administration, Information Technology, or related field or equivalent experience • At least 2 years working with Microsoft Dynamics CE 365 or other CRM software • In-depth Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales based solutions or other CRM software to solve complex business problems • Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online/webcast training • Excellent written and oral communication skills • Excellent presentation, training, and public speaking skills • Strong problem-solving and research skills • Ability to work with cross-functional teams across global locations • Ability to work independently or as part of a team to accomplish assigned tasks • Ability to learn and adapt easily to working with new technologies • Demonstrated strong analytical and critical thinking skills • Self-starter with troubleshooting capabilities • Fluency in written and spoken English

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